Selected Volumes, with only Beowulf selected in the list of remembered volumes. After a client has been logged in, there may come a time when you no longer need it and its volumes.
For example, a computer is no longer on the network. In this case, you can tell Retrospect to forget it, which is the opposite of logging it in. In the Backup Client Database window, select the client and click the Forget button in the toolbar.
Retrospect asks you to confirm this. By clicking OK, you are removing the client volumes from scripts and other lists in Retrospect. This only affects Retrospect on the backup computer in use at the time.
It does not affect other copies of Retrospect running on other computers on the network, which remain logged in to the client as usual. Forgetting a client makes one more client license available in the License Manager see Client Licenses. There may come a time when you need to update older client software to take advantage of improvements in a newer version. At that time, you can update clients either from the backup computer, or from individual clients.
You can update individual clients as needed, or update all clients of a given type. When you update a client, it retains all of its current settings. It is a good idea to update all clients even if you know some of them are turned off. You can later repeat this operation without affecting the clients that are already updated. The Backup Clients Database window appears, listing all client computers currently logged in for use with Retrospect.
Click the Update clients button in the toolbar. Retrospect asks you to specify the location of the Retrospect Client update. Select the appropriate client update file, wherever it may be, and click Open. After your confirmation, Retrospect begins updating the client software on all client computers of the same type as the selected. If you have different types of clients, repeat these steps for each type.
If a client computer has virus protection software installed, it may require confirmation at the client computer before allowing the update to continue. When the update is complete, Retrospect reports the results in a dialog and the Operations Log. Click OK. To confirm the status of each client update, open the Operations Log.
To do this click Reports from the navigation bar then click Operations Log, or choose Operations Log from the Window menu. Select the client you want to update then click the Properties button or double-click the client. In the client properties window that appears, click the Tools tab. Click the Update button. A dialog appears, prompting you to specify the location of the Retrospect Client update. Select the appropriate client update file, and click Open.
When the update is complete, another dialog appears, telling you the update completed. If you do not want to update clients from the backup computer as described above, you can update clients directly from the individual client computers. If you want to remove the client software from a computer, forget the client as described in Forgetting a Client , then see the following sections for each type of client:.
The process for uninstalling the UNIX client varies depending on how the client software was installed. Choose Uninstall from the pop-up menu and select the volume from which to uninstall Retrospect Client software. Click the Uninstall button to remove the client software from the computer, then exit when you are done. Retrospect normally uses its multicast access method to find backup clients directly connected to the local network segment or local subnet, and display them in the Live Network window.
Retrospect has the ability to use several different methods of accessing clients. It also lets you control the use of adapter cards in the backup computer. Adding a client to the Retrospect client database also stores its access information for later use. When Retrospect tries to connect to the client for a backup, it resolves the access information into its current IP address using the original access method.
On each client computer, Retrospect Client software waits for queries from Retrospect on the backup computer. Just exactly how Retrospect gets in touch with the clients depends on the access method Retrospect is using. When you first open the live network window, the default access method is multicast. With this method, Retrospect sends out a multicast request to the listening client computers, asking them to respond with their identities.
After you have added a client with this method, when Retrospect later tries to connect to the client for a backup, it handles IP address changes automatically by sending out another request to update its client database and connect with the proper client.
If you use a network analyzer to monitor the packets it sends with the multicast method, you will see Retrospect uses well-known port for its communications.
The packet format conforms to the proprietary Retrospect protocol Piton for PIpelined TransactiONs , which gives Retrospect much of its network speed and reliability. Multicast Piton Name Service uses the assigned address Multicast access is simple, requiring no configuration, but does not operate across routers.
It works only in the local subnet. The subnet broadcast access method allows you to access clients through virtually any network topology, including the Internet. Routers use these to identify the physical network to which computers are connected. Routers also support queries to all the computers on a particular subnet. Retrospect takes advantage of this ability for its subnet broadcast access method, using the same Piton protocol as for multicast access.
Adding clients by direct access is most useful for a few clients; adding many might be tedious. One of the other methods would probably be better for adding numerous clients. The first time you open the Live Network window Retrospect searches for clients in the local subnet using its multicast access method. Click Advanced to access the advanced networking features.
The window expands with controls for the network interface and access method. Click Subnet Broadcast in the advanced Live Network window to configure a new subnet to search. The first time you use this feature, no subnets are configured so no clients are listed. Click the Subnets button. The first time you do this no subnets are configured, so none appear in the configuration window.
Click Add, and in the dialog that appears, enter an IP address within the subnet and enter its subnet mask. Click OK to return to the Live Network window and view the backup clients Retrospect found using the subnet broadcast access method. When you add a client with the subnet broadcast access method, Retrospect knows to look for that client in your defined subnets. Each subnet you configure will be accessed by Retrospect when it searches for clients.
This includes not only when this window is open, but also when Retrospect searches for a client in an operation.
You can define and use interfaces see Interfaces to limit the number of subnets to search for each client. In the advanced Live Network window, click the Direct access method button.
Enter the name or address and click Add. When a client is found at the specified address, Retrospect asks you for its password before logging it into the client database. For example, a custom interface lets you back up clients on different subnets without requiring backup data to cross routers, conserving network bandwidth.
To take advantage of a backup computer with multiple NICs when performing multiple concurrent operations, make sure that clients using NIC 1 are backed up to one Backup Set and clients using NIC 2 are backed up to a different Backup Set.
Retrospect interfaces let you choose which address to use when your computer has more than one. Interfaces also allow you to group advanced options. For example, if you want one set of clients to have different timeout values than another set, you can create two separate Retrospect interfaces that both specify the same adapter, but have different timeout settings.
Adding an Interface : Click the New button and enter a name for the interface and click New. From this point, you are editing the interface as described below. Editing an Interface : Select an interface in the list and click the Edit button.
Do not edit the Default interface until you are completely familiar with the options and their ramifications. Make sure that Windows is using the fastest network connection as the default for best performance. From the interfaces window, click the Advanced button to open the Advanced Interface Configuration window. Network retry warning delay : Retrospect displays its network retry dialog when a client does not respond in the specified time period.
Connection timeout : Retrospect terminates an established network connection with a client that does not respond in the specified time period. Retrospect ends the connection and reports error — network communication failed. Consider this value the maximum amount of time Retrospect will wait for a client to resume communication. Search poll interval : When a client is unavailable at its last known address, Retrospect sends queries at this interval. Search timeout : Retrospect terminates its search for a known client when it cannot find the client in the specified time period.
Live poll interval : Retrospect broadcasts to clients at this time interval when it polls for clients in the live network window. If you configured multiple subnets for the interface, Retrospect divides the poll interval by the number of defined subnets.
Forget counter : Retrospect removes a client from the live network window when it does not respond to the specified number of sequential polls.
This does not affect clients already added to the backup clients database. It is the maximum number of router hops a packet can make before it is discarded. An increase in the time to live number lets Retrospect search for clients on more subnets connected by IGMP capable routers. Retrospect Client software allows individual users to control aspects of the backup and restore operations performed on their computers.
The client software has been redesigned for Windows and Mac OS. The changes include:. Note : The Retrospect system administrator has the ability to restrict access to some of these features. For more information, see Locking client features and preferences. Users now have the ability to restore files and request backups directly from their desktop.
Click the icon to open a menu you can use to initiate a backup or restore operation. This backup method is best if you need to quickly protect a specific file or folder. It is not meant to be a substitute for regular backups and cannot be used to perform a full system backup of your computer. The Back Up Now and Restore Files menu items are inactive until the client computer has been logged into a Retrospect server where these options are activated.
Mac : By default, backed up files and folders are stored in a Media Set chosen by the system administrator in the Retrospect Client preferences. The Media Set is selected using the Back up on demand to popup list. Windows : By default, backed up files and folders are stored in a Backup Set chosen by the system administrator in the Retrospect Client preferences. The Backup Set is selected using the Back up on demand to popup list.
In the Restore Files and Folders window, select a backup from the menu that contains the files you would like to restore. To choose a different location, click Browse. To continue, click Restore. Click on the Retrospect menu icon on the menu bar.
Select Open Retrospect Client Preferences. From the Apple menu, choose System Preferences. Click the Retrospect Client icon. Preferences are grouped into the following categories: Status, History, Notifications, Privacy, and Schedule. Click one of the category buttons to access the settings. Status area : Information about your latest and next backups are displayed. If a backup is running, a progress bar is shown.
History area : Your disk-based backups are listed here. In each row you will find information about the backup and a Restore button. A green icon indicates the backup completed successfully. A yellow icon indicates there was a problem with one or more files in the backup. A red icon indicates the backup failed. To start a restore operation using one of these backups, click the corresponding Restore button.
Notify after backup : Displays a message after the completion of a backup or other operation. Notify if no backup in N days : Displays a message if the client has not been backed up within the number of days specified in the entry box. This setting is off by default. Privacy area : This area displays any files or folders designated as Private. Private files are not visible to the Retrospect server and are not backed up.
Drag volumes, files or folders to this panel to designate them as Private. To remove an item from your list, select it in the Exclude area, and click the Remove button. Allow Retrospect to change files on my system Required for restore : When this option is unchecked, the client can be backed up, but files on the client cannot be restored, modified, or deleted by the backup computer.
This setting is on by default. Click on the time and date or click the arrows to make changes. The Retrospect system administrator has the ability to prevent users from changing certain client settings.
For instance, you may not want users to prevent their computers from being backed up. The most efficient workflow for a system administrator is to establish a set of standard lockout preferences, and then make any desired customizations on a client-by-client basis. The steps below explain how to do this. The lockout controls are in the Retrospect console. In the Allow Clients to section, modify one or more of the following preferences:. Turn off the Retrospect Client software : When checked, this preference allows users to hide their client from the Retrospect server.
All communication between the server and the client will be cut. Any backups scheduled to run while the client is turned off will be skipped.
Stop running backups : When checked, this preference allows client users to stop operations that are in progress. Exclude items from backups : When checked, this preference allows users to mark files, folders, and volumes as Private, making them invisible to Retrospect. Set read access only : When checked, this preference allows clients to prevent Retrospect from writing to or deleting files on their computer.
Back up on demand to : When checked, this preference allows clients to initiate on-demand backups to the Disk Media Set selected in this popup menu. When checked, this preference allows clients to initiate on-demand backups to the selected Backup Set. Restore on demand : When checked, this preference allows clients to initiate on-demand restores from available Backup Sets. When checked, this preference allows clients to initiate on-demand restores from available Disk Media Sets.
Mac : Select Sources in the Retrospect console sidebar. Windows : Click Properties. You back up a client volume the same way that you would back up a volume directly connected to the backup computer. When you set up an immediate or scripted backup, the volume selection window for the source lists available clients under the Backup Clients container and available client volumes under the individual client containers see Containers.
When you set up an immediate backup or make a backup script you have a few different ways of selecting clients and client volumes in the volume selection window for the sources. You can select a client container, one or more specific volumes, or the Backup Clients container. We recommend using client containers or the Backup Clients container. Following are advantages of each method.
Selecting the Backup Clients container selects all individual client containers described below logged in at the time of the backup, including new clients you add later. Selecting a client container selects volumes determined by a client general configuration setting, which is explained in detail in Volumes Tab. Using a client container is simple and maintenance-free, as volumes which are renamed, replaced, or partitioned continue to be backed up with no administrator intervention.
Selecting individual volumes selects only those specific volumes, unlike containers. Retrospect continues to select volumes which are renamed but does not automatically adjust for new, replaced, or partitioned volumes. When the client configuration changes you may need to intervene. This way of selecting volumes is useful, for example, when you do not want to back up all volumes on a particular client.
For detailed instructions on selecting volumes, see Working with Volumes. Selecting folders or groups in your script selects whatever volumes and client containers are placed in the folder or group. Using folders in the Backup Clients container lets you better organize a large number of clients. Using groups lets you build lists of volumes and clients which should be backed up together. See Adding Clients for more information, including the limitations of this feature.
This section includes tips on using the Windows client, as well as information on its limitations. Once you are at the bottom, you should see the Accept button become available. If you have copied and pasted the license code into the prompt, it is possible that an extra space was added at the end of your code. Please try typing the license code into the prompt, exactly as it appears in your e-mail or on the license card from the package.
If you have tried this already and the code is still not accepted, it is possible you have purchased the wrong product for your computer. Please call the Customer Service department for further assistance. Retrospect A StorCentric Company. Products Personal. Single Server 5. Single Server Single Server Unlimited. Multi Server. Management Console. Retrospect Backup for Windows. Retrospect Backup for Mac. Retrospect Virtual. Ransomware Protection. Server Protection. Endpoint Protection.
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